Exchanging something of value for a lessening of resistance to change is best defined by which of the following tactics?
A)facilitation and support
B)coercion
C)participation
D)manipulation and co-optation
E)facilitation and participation

Question

Quizplus · Accepted Answer

Manipulation and co-optation involve exchanging something of value (such as incentives or rewards) in order to gain support for changes that might otherwise face resistance. Coercion, on the other hand, involves using threats or punishments to force compliance with change. Facilitation and support and participation involve involving people in the change process and providing them with resources and support to adapt to the change, but do not necessarily involve an exchange of value. Facilitation and participation are also separate tactics, so E is not a correct answer.

Exchanging Something of Value for a Lessening of Resistance to Change