The jobs in the Acme Global Corporation are very standardized.Each job has a clear job description, and there are many policies, procedures, and rules for employees to follow.This creation of a routine way of doing jobs suggests that Acme Global has a high degree of _________ in its structure.
A)centralization
B)spatial differentiation
C)formalization
D)horizontal differentiation
E)None of the above

Question

Quizplus · Accepted Answer

Formalization refers to the degree to which organizations standardize behavior through rules, procedures, and written documentation. The description of jobs having clear job descriptions and many policies, procedures, and rules for employees to follow suggests a high degree of formalization in the structure of Acme Global Corporation. Centralization, spatial differentiation, and horizontal differentiation do not directly relate to the standardization of job behavior through rules and procedures.

The Jobs in the Acme Global Corporation Are Very Standardized