Brenda dislikes having to fill out performance appraisals on her employees.She vows to sit down and finish them all in one afternoon.She decides to start with her lowest-performing employee to get the worst out of the way.Next, she appraises an average performer but gives excellent ratings.After appraising that first employee, the average performer looks excellent to her.It is likely Brenda made an error due to _______.
A)contrast
B)attribution
C)recency
D)proximity
E)ranking

Question

Quizplus · Accepted Answer

Brenda made an error due to the contrast effect, where the perception of one employee's performance is influenced by the appraisal given to the previous employee. By starting with the lowest-performing employee, Brenda's perception of the second employee's performance was influenced by the contrast of the first employee's low rating. This resulted in giving an excellent rating to an average performer.

Brenda Dislikes Having to Fill Out Performance Appraisals on Her