Question 1

_________ involves filling job openings with current employees or people known to the manager.

Accepted Answer

Internal recruiting involves filling job openings with current employees or people known to the manager. It includes promoting current employees to higher positions within the company, as well as hiring people who have previously worked for the company.

Question 2

Effective Human Resources Management gives a company a competitive advantage,greater survival chances,________,and higher revenue growth.

Accepted Answer

Lower employee turnover is a key benefit of effective human resources management, as retaining talented employees can help a company maintain a competitive advantage, enhance its chances of survival, and drive higher revenue growth. Strategic planning and job analysis are important components of effective HR, but they do not necessarily provide the same direct benefits as reducing turnover. High compensation may be a factor in retaining top talent, but it alone is not sufficient for effective HR management.

Question 3

The __________ identifies the tasks and responsibilities of a position.

Accepted Answer

Job description is a document that outlines the tasks, duties, responsibilities, and requirements of a specific job position. It is used for several purposes, including job analysis, performance evaluations, recruitment and selection, and legal compliance.

Question 4

Harassment is considered a(n)________.

Accepted Answer

Harassment is a form of employment discrimination prohibited by federal law, specifically Title VII of the Civil Rights Act of 1964. It is not considered a part of the job or a low priority for the Equal Employment Opportunity Commission (EEOC). While it may be considered annoying behavior, that is not a sufficient characterization of the harm caused by harassment.

Question 5

The job analysis serves as the basis for ______________.

Accepted Answer

The answer of The job analysis serves as the basis...

Question 6

The job analysis ____________.

Accepted Answer

The answer of The job analysis ____________.
...

Question 7

Research has shown that a realistic job preview causes all but which of the following for the incumbent?

Accepted Answer

Research has shown that a realistic job preview causes higher satisfaction with the organization, lower desire to leave the organization, and stronger belief in the trustworthiness of the organization. However, it does not necessarily guarantee a greater likelihood of being promoted within the organization.

Question 8

Shahenna is the HR manager at Holiday Corporation,a company with over 500 employees which manufactures and distributes party supplies.Shahenna spends approximately one third of her work week on record keeping in order to ______________.

Accepted Answer

Record keeping is crucial for HR managers to comply with various government laws and regulations related to employment. This includes maintaining records related to employee wages, hours worked, taxes withheld, and benefits provided. Failure to comply with these regulations can result in legal consequences and penalties for the company. Therefore, one third of Shahenna's work week is dedicated to ensuring that the company is in compliance with these regulations.

Question 9

________ is the process of attracting qualified candidates to apply for job openings.

Accepted Answer

Recruiting is the process of attracting qualified candidates to apply for job openings. Job analysis is the process of identifying the duties and requirements of a job, job description is a document that outlines the duties and requirements of a job, and preemployment inquiries are questions asked of applicants during the hiring process.

Question 10

The HRM process involves ________,attracting,_________,and retaining employees.

Accepted Answer

The answer of The HRM process involves ________,attracting,_________,and retaining employees.
...

Question 11

Miranda is looking to hire a new barista at her coffee shop.Which of the following would be considered appropriate for a realistic job preview for the position?

Accepted Answer

The answer of Miranda is looking to hire a new...

Question 12

The Equal Employment Opportunity Commission (EEOC)is responsible for ______.

Accepted Answer

The Equal Employment Opportunity Commission (EEOC) is responsible for enforcing equal opportunity laws, specifically those related to discrimination in the workplace based on factors such as race, gender, religion, age, disability, or national origin. The EEOC also investigates claims of harassment or retaliation in the workplace, and works to prevent future incidents through education and outreach programs. The EEOC was established by the Civil Rights Act of 1964 and has the authority to take legal action against employers who violate anti-discrimination laws.

Question 13

The Equal Employment Opportunity Act of 1972 applies to _________.

Accepted Answer

The Equal Employment Opportunity Act of 1972 applies to most organizations with 15 or more employees. This act prohibits employment discrimination based on race, color, religion, sex, or national origin.

Question 14

Which of the following questions might be acceptable in an interview?

Accepted Answer

This question may be acceptable as it relates to verifying employment history and ensuring that any previous work under a different name can be properly verified.

Answer: D
 This question may be acceptable if it relates directly to the job requirements, such as if it relates to meeting diversity hiring goals or if the job involves working with a particular community. However, it should be asked in a respectful and non-discriminatory manner.

Answers B and C are not acceptable questions as they relate to personal information that is not relevant to the job performance or qualifications.

Question 15

Natalie has been out of work for the past year and despite having a solid 15 year work history,she is having a great deal of trouble finding a job.Which of the following should she contact?

Accepted Answer

The answer of Natalie has been out of work for...

Question 16

After a lengthy interview process,you have selected Marcia as your new receptionist.One of the other candidates,Martin,has called and asked why he was not selected for the position.What should you tell him?

Accepted Answer

Option C is the best choice because it acknowledges Martin's strengths as a candidate but also explains that Marcia was the best fit for the company. It avoids any potential for discrimination or negative feedback about Martin's abilities.

Question 17

Giving candidates an accurate,objective understanding of the position is called ___________.

Accepted Answer

Realistic job preview gives candidates an accurate and objective understanding of the position, including the job duties, requirements, and work environment. This helps candidates make an informed decision about whether the job is right for them and reduces turnover and dissatisfaction in the long run. Good HR practice and job descriptions are essential components of the hiring process, but they don't necessarily provide a realistic job preview. An agency refers to a third-party recruitment firm that helps organizations find candidates for open positions.

Question 18

Dillon,as an HR manager,is dealing with a potential lawsuit from an employee that believes that he has been sexually harassed.If this becomes a lawsuit,it would be one of more than _______ sexual harassment suits filed per year.

Accepted Answer

According to the U.S. Equal Employment Opportunity Commission (EEOC), there are typically around 11,000 sexual harassment charges filed each year.

Question 19

Harvey is applying to work at a local non-profit which helps gay men who are recovering from drug and alcohol abuse.Which of the following questions would be acceptable to ask in his interview?

Accepted Answer

As the non-profit's mission is to help those recovering from drug and alcohol abuse, it is appropriate to ask whether the applicant has had experience with these issues in order to assess their understanding and potential ability to assist clients. The other options (A, B, and C) are illegal questions as they could potentially result in discrimination based on race, religion, or sexual orientation.

Question 20

Natasha is applying to be "head of career placement" at a local non-profit which helps formerly abused women find employment.Which of the following could be a bono fide occupational qualification for such a position.

Accepted Answer

Being a woman would be a bona fide occupational qualification for a position focused on helping women who have been abused. Gender is directly related to the ability to connect with and understand the experiences of the clients being served. The other options are not directly related to the job duties and would not be considered acceptable qualifications.

Quiz 9: Human Resources Management