Which of the following is NOT one of the four drivers of successful relationships between marketers and consumers?
A) customer satisfaction
B) customer trust
C) customer selectivity
D) customer retention
E) customer value

Question

Quizplus · Accepted Answer

The four drivers of successful relationships between marketers and consumers are customer satisfaction, customer trust, customer retention, and customer value. Customer selectivity is not a driver of successful relationships, as it refers to the customer's ability to choose among different products or brands, rather than a characteristic of the relationship itself.

Which of the Following Is NOT One of the Four