You decide it's finally time to get a new TV. You go to Best Buy to check out your options. One of the Best Buy sales representatives points out that the largest TV they have also has the most amazing picture quality. Even though you didn't want a TV that big, you decide it's worth it for the better picture quality. The sales representative's technique is called ______________________.
A)Bundling
B)Cross-selling
C)Up-selling
D)None of the above - this is unethical behavior

Question

Quizplus · Accepted Answer

The sales representative is using up-selling technique by convincing the customer to buy a bigger TV with better picture quality even though it was not their original intention.

You Decide It's Finally Time to Get a New TV