Which of the following is designed to help a firm almost entirely reduce product and service defects?

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Quizplus · Accepted Answer

Six Sigma is a data-driven approach that focuses on nearly eliminating defects in a product or service. It involves statistical methods and a robust problem-solving methodology to reduce variability and improve quality. TQM (Total Quality Management) is a management philosophy that focuses on continuous improvement in all aspects of an organization, but it may not necessarily achieve the same level of defect reduction as Six Sigma. ISO 14000 and ISO 18000 are standards related to environmental management and occupational health and safety management, respectively, and do not directly address product or service defects. PLC (Product Life Cycle) is a framework for managing a product's trajectory from introduction to decline and does not focus on defects specifically.

Which of the Following Is Designed to Help a Firm