Defense mechanisms are behaviors used to cope with frustration and anxiety.
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Q10: A person who rudely rejects a simple
Q11: Conflicts enable participants to get a better
Q12: An individual dissatisfied with his or her
Q13: Communication-related conflicts occur when a physical or
Q14: A manager's most important contribution for resolving
Q16: Alienation occurs when employees do not participate
Q17: Unequal departmental dependence fosters conflict.
Q18: In a structural conflict,rewarding the individual performances
Q19: Conflict can distort reality and debilitate the
Q20: The objective of the manager is to
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