_____ is an adjustive reaction to frustration and anxiety that involves an employee justifying undesirable behavior by providing acceptable explanations for that behavior.

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Rationalization is the cognitive process of making excuses or justifying one's behavior in a way that makes it seem acceptable to oneself or others. This is often done in response to frustration or anxiety, as the individual tries to find ways to cope with their negative emotions. In the workplace, employees may rationalize their actions to assure themselves that they are not at fault for a mistake or inappropriate behavior.

_____ Is an Adjustive Reaction to Frustration and Anxiety That