Harry is a senior manager at Pine and Acorn Consultancy.He has been given the responsibility of introducing and implementing a new performance analysis system for Pine and Acorn's consultants.According to John Kotter's eight-step method for leading change,which of the following would be the first step taken by Harry to implement the change successfully?

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According to Kotter's model, the first step in leading a successful change is to establish a sense of urgency. This involves demonstrating why the change is necessary and why it needs to happen quickly. Harry will need to convince the consultants at Pine and Acorn of the need for the new performance analysis system and the benefits it will bring to the organization. Once a sense of urgency is established, Harry can move on to other steps in the change process.

Harry Is a Senior Manager at Pine and Acorn Consultancy