The customer relationship management (CRM)feature known as _________ assists with such tasks as controlling inventory,processing orders,tracking customer interactions,and analyzing sales forecasts and performance.
A)salesforce automation
B)eCRM
C)survey management
D)automated customer service

Question

Quizplus · Accepted Answer

The feature described in the question, which involves controlling inventory, processing orders, tracking customer interactions, and analyzing sales forecasts and performance, is commonly known as salesforce automation within the context of CRM. This feature helps streamline the sales process and improve productivity by automating many of the time-consuming tasks associated with managing customer relationships.

The Customer Relationship Management (CRM)feature Known as _________ Assists with Such