Today, Jamie, a police officer with a big-city force, apprehended a suspect fleeing the scene of a convenience store robbery. The suspect ran for three blocks before Jamie managed to tackle and handcuff him and read him his rights, by which time other officers had arrived on the scene to take him down to the station for booking. Jamie later described the situation to family and friends as "all in a day's work," but in organizational terms this is an example of
A) job performance.
B) citizenship behavior.
C) routine task performance.
D) creative task performance.
E) adaptive task performance.

Question

Quizplus · Accepted Answer

Adaptive task performance, or more commonly "adaptability," involves employee responses to task demands that are novel, unusual, or, at the very least, unpredictable. It includes such behaviors as handling emergencies and crisis situations.

Today, Jamie, a Police Officer with a Big-City Force, Apprehended