Which of the following is True about knowledge of results?
A) It captures the degree to which employees feel that they are key drivers of the quality of the unit's work.
B) It reflects the extent to which employees know how well (or how poorly) they are doing.
C) It reflects the degree to which work tasks are viewed as something that "counts" in the employee's system of philosophies.
D) It captures the degree to which employees feel like their efforts do not really matter because work outcomes are dictated by effective procedures.
E) It implies that trivial tasks tend to be less satisfying than tasks that make employees feel like they're aiding the organization in some meaningful way.

Question

Quizplus · Accepted Answer

Research suggests that three "critical psychological states" make work satisfying: meaningfulness of work, responsibility for outcomes, and knowledge of results. Knowledge of results reflects the extent to which employees know how well (or how poorly) they're doing.

Which of the Following Is True About Knowledge of Results