Department stores are distinctly service-oriented. Along with the goods they sell, they provide
A) lower markups.
B) quality discounts.
C) personal assistance.
D) warehouse merchandising.
E) very low prices.

Question

Quizplus · Accepted Answer

Department stores are known for providing personal assistance to their customers, such as having sales associates available to help with product selection and provide styling advice. This service-oriented approach sets them apart from other retailers like warehouse merchandisers who may offer lower prices but do not provide the same level of personal assistance.

Department Stores Are Distinctly Service-Oriented