The basic idea of CRM is to treat all customers in the same way.
Correct Answer:
Verified
Q1: Transactional CRM systems provide interactive communication with
Q2: For purposes of efficiency, customer data are
Q9: Mobile CRM systems are targeting customers through
Q11: CRM means that a company should interact
Q12: Haya noticed that college students needed to
Q13: In the past, customer data have been
Q15: Collaborative CRM systems provide interaction with customers
Q16: Properly designed CRM systems provide a single,
Q22: _ is a sales strategy which the
Q52: _ systems support the front-office business processes
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