Question 1

The picture below is an example of a(n)___________.

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Question 2

Mobile _________ allow users to pay for goods and services using their smartphone or other mobile device to transfer funds in a way that is convenient,safe,and secure.

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Question 3

________ exchanges are many-to-many e-marketplaces for indirect materials,such as office supplies,light bulbs,and cleaning materials used by any industry.

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Question 4

The buying or selling of goods and services using a wireless,handheld device such as a cell phone or tablet (slate)computer is called _________.

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Question 5

__________ technology is emerging as an alternative to QR codes.

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Question 6

Using Google Wallet,consumers can pay for goods in stores.At check out,mobile users simply pass or tap their phone on a merchant terminal and payment is transferred.Users receive an SMS text message confirmation.The Google Wallet and similar payment systems are based on _____________ technology.

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Question 7

________ refers to many different procurement methods that make use of an electronic venue for identifying,evaluating,selecting,negotiating and collaborating with suppliers.

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Question 8

The ability to make __________ allows individuals to use their mobile devices to do things like purchase a beverage from a vending machine or make a payment to a municipal parking meter.

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Question 9

________ exchanges serve one industry (e.g. ,automotive,chemical),along the entire supply chain.

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Question 10

Ordering a pair of shoes from Zappos.com using a mobile app,or purchasing music on iTunes from your iPod is an example of __________.

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Question 11

Many businesses use ___________,an easy to remember 5 or 6 digit number,instead of telephone numbers when creating text message (SMS)services.For example,voting on the popular television show American Idol is done using this approach.

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Question 12

Using a coupon on your cell phone when checking out at the Hard Rock Café,or checking in to a retail location using Foursquare's mobile app is an example of ____________.

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Question 13

Using a fraudulent communication,such as an e-mail,to trick the receiver into divulging critical information such as account numbers,passwords,or other identifying information is called ____________.

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Question 14

Disney uses signal emitting _________ to aid guests with hotel check-ins,replace tickets for park admission,make it easy to reserve times for popular rides.

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Question 15

The Foursquare app makes use of the mobile device's GPS system to determine the user's location.Foursquare can use this information to target consumers with timely and relevant promotional messages.This is an example of _____________ marketing.

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Question 16

Duplicating the Electronic Serial Number (ESM)of one phone and using it in a second phone is called ____________.This allows the perpetrator to have calls and other transactions billed to the original phone.

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Question 17

_____________ apps generate graphic images that are superimposed on pictures of real things.For instance,a mobile phone user might point her phone camera at an office building and activate an app that generates the logos of all foodservice outlets,e.g. ,Starbucks,Subway,McDonalds inside the building.

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Question 18

Starbucks allows customers to pay with their mobile devices.Customers create an account with Starbucks as part of the retailer's loyalty program,and transfer money to a pre-paid account.Upon check out,users activate the Starbucks app,which creates a __________ that can be scanned at check out.

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Question 19

Corporate ________,also called corporate purchasing,deals with the transactional elements of buying products and services by an organization for its operational and functional needs.

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Question 20

One advantage of many mobile payment systems over traditional credit card systems is the ability to handle _________,or transactions involving relatively small sums of money.

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Quiz 8: Retail, e-Commerce, and Mobile Commerce Technology