The _____ dimension alludes to the degree to which the measured production qualities correspond to the design quality standards that have been specified.
A)conformance
B)suitability
C)aesthetics
D)perceived quality

Question

Quizplus · Accepted Answer

Conformance dimension measures the degree to which the product's actual performance corresponds to the design specifications or standards. Suitability dimension measures the degree to which the product meets the customer's needs and expectations. Aesthetics dimension measures the degree to which the product looks and feels pleasing to the customer. Perceived quality dimension measures the customer's overall perception of the product's quality based on brand reputation, advertising, and other factors. Therefore, the best choice for the given question is A - Conformance dimension.

The _____ Dimension Alludes to the Degree to Which the Measured