Question 1

Frederick Taylor encouraged managers to use scientific study to determine the best methods to complete tasks and then train their employees in these methods.

Accepted Answer

This is the key idea behind Taylor's scientific management theory. He believed that there was one best way to do every task and that managers should use scientific study to identify and implement these methods.

Question 2

Define the concept of flow.

Accepted Answer

The answer of Define the concept of flow....

Question 3

Georgia was just promoted to manager at a carpet cleaning company.She decides she would like to apply the Theory X management style to her job.How does Georgia view her employees?

Accepted Answer

The answer of Georgia was just promoted to manager at...

Question 4

Denise is working on a project for her psychology class and has decided to replicate,on a small scale,Elton Mayo's work.If her results match his,then the production outputs will fall.

Accepted Answer

It is not necessarily true that Denise's results will match Elton Mayo's and that production outputs will fall. Elton Mayo's work focused on the Hawthorne Effect and how workers' productivity was impacted by social and environmental factors, including attention from supervisors and other factors unrelated to changes in the actual working conditions. Denise's replication, even if successful, may not have the same results as Elton Mayo's original study.

Question 5

The most important aspect of Stephen Covey's Seven Habits model is thinking in terms of win-win because most achievements are based on cooperative efforts.

Accepted Answer

Thinking in terms of win-win promotes collaboration and mutual benefit, which ultimately leads to greater success and achievement in both personal and professional endeavors.

Question 6

Programs that identify employees' talents and skills and then support efforts to further develop them are called strength-based management systems.

Accepted Answer

Strength-based management systems focus on identifying and developing employees' strengths rather than trying to improve their weaknesses.

Question 7

Erica just received the "Salesperson of the Year" award for her outstanding work last year.Erica now feels motivated to beat these numbers next year.Is Erica responding to extrinsic or intrinsic motivators? How do you know?

Accepted Answer

The answer of Erica just received the "Salesperson of the...

Question 8

Effective leaders do not challenge accepted beliefs so that their leadership is not put into question.

Accepted Answer

Effective leaders challenge accepted beliefs and hold themselves and others accountable for growth and improvement. It is through questioning and challenging the status quo that innovation and progress can occur. Leaders who are not willing to challenge accepted beliefs may be seen as stagnant and resistant to change, which can ultimately undermine their leadership.

Question 9

Hector manages a locally owned bakery.He believes his employees are motivated to do a good job for the customer without his having to constantly involve himself in their work.Which of McGregor's motivational models is Hector employing? How do you know?

Accepted Answer

The answer of Hector manages a locally owned bakery.He believes...

Question 10

Amelia manages a group of administrative assistants.For them to create their best work,she would like to increase their motivation levels and foster an atmosphere of flow.What kinds of things can Amelia do?

Accepted Answer

The answer of Amelia manages a group of administrative assistants.For...

Question 11

Dominic works in a consumer products firm.He has a safe working environment,an excellent salary,good benefits,and friendly coworkers.Dominic has recently applied for another position in another department.According to Herzberg,what is most likely motivating Dominic's interest in the other job?

Accepted Answer

The answer of Dominic works in a consumer products firm.He...

Question 12

Teresa likes her job and believes that the tasks she completes each day actually make a difference to the success of her company.She thinks there's always a good chance she'll be rewarded in some way for her work,perhaps even with a very large raise.According to Vroom's model,Teresa's motivation is high.

Accepted Answer

According to Vroom's model, motivation is high when an individual believes that their efforts will lead to performance, performance will lead to rewards, and the rewards will satisfy their personal goals or needs. Teresa's beliefs about her job suggest that she perceives a strong connection between her work and potential rewards, indicating high motivation.

Question 13

Celia recently received a promotion and relishes the idea of a whole new job with many difficult tasks to perform.Celia loves the feeling of accomplishment that comes from successfully completing challenging work.According to McClelland,what need is Celia attempting to satisfy? What are the other needs in McClelland's theory?

Accepted Answer

The answer of Celia recently received a promotion and relishes...

Question 14

Felix just renegotiated a contract with his largest vendor.He feels a great deal of satisfaction for his success and is now reviewing other contracts.Is Felix responding to extrinsic or intrinsic motivators? How do you know?

Accepted Answer

The answer of Felix just renegotiated a contract with his...

Question 15

Bernie is working as many overtime hours as he can to cover the down payment on his family's new house.According to Maslow,what needs are motivating Bernie to work extra hours?

Accepted Answer

The answer of Bernie is working as many overtime hours...

Question 16

Gen-Xers are the focus of most marketing efforts because they are the biggest spenders in history.

Accepted Answer

While Gen-Xers do have considerable purchasing power, they are not the biggest spenders in history. The title of biggest spenders generally belongs to the Baby Boomer generation.

Question 17

The Motorola team that developed the Razr cell phone was a good,working team because they agreed on the objectives at hand and on the best approach to solve the problem.In management terms,this phenomenon is called groupthink.

Accepted Answer

The statement is incorrect. The phenomenon described is actually the opposite of groupthink. Groupthink occurs when a group values harmony and conformity over critical analysis and decision-making, resulting in a flawed decision-making process. The Razr development team worked well together because they agreed on objectives and problem-solving approaches, which is a sign of effective teamwork.

Question 18

Strong leadership often comes at the expense of others.

Accepted Answer

Strong leadership does not necessarily come at the expense of others. In fact, effective leaders prioritize the well-being and success of their team members and strive to bring out the best in everyone. While making difficult decisions may sometimes cause temporary discomfort or inconvenience for some individuals, a good leader will ultimately seek to benefit the overall group and achieve common goals.

Question 19

Global Tech,Inc.has employees all over the world.Employees have face-to-face meetings on occasion,but they mostly communicate with each other via conference call,e-mail,and webcasts.These employees form a virtual team.

Accepted Answer

The scenario describes employees of Global Tech, Inc. communicating through virtual means and forming a virtual team.

Question 20

Describe in detail the Theory Z management style.

Accepted Answer

The answer of Describe in detail the Theory Z management...

Quiz 8: Motivation, Leadership, and Teamwork