Question 1

You find that you are asking yourself the following questions: "How can I show my support to others? " and "How can I fit in?
" What stage of team development are you most likely at?

Accepted Answer

The answer of You find that you are asking yourself...

Question 2

Not wanting to make a serious judgment error, you convene a meeting of your team. In the process of discussing an issue, George, Harpreet, and Werner voice agreement over alternative 1, whereas Bill and Trinh have not spoken. If you accept alternative 1, what potential mistake would you be making?

Accepted Answer

The fact that George, Harpreet, and Werner are all in agreement over alternative 1 could create an illusion of unanimity, which means that everyone is in agreement and there is no need to consider alternative viewpoints. However, this may not be the case if Bill and Trinh have differing opinions. Ignoring their thoughts and opinions could lead to a serious judgment error.

Question 3

Lately, as team leader, you find yourself spending time answering team members' inquiries into the way the work has been organized. What should you do?

Accepted Answer

The answer of Lately, as team leader, you find yourself...

Question 4

To avoid groupthink, (1) the team should have second-chance meetings, (2) the team should invite outside experts to listen to the rationale for the team's decision and critique it, and (3) the team leader should express an opinion at the outset of the meeting to save time. Which statements are correct?

Accepted Answer

Statement 1 is correct because second-chance meetings allow team members to re-evaluate their initial ideas and opinions. This can prevent groupthink by encouraging individuals to speak up and express dissenting views.
Statement 2 is correct because inviting outside experts to critique the team's decision-making process can help identify any biases and provide alternative perspectives. This can also help prevent groupthink by introducing fresh ideas and challenging the team's assumptions.
Statement 3 is incorrect because the team leader expressing an opinion at the outset of the meeting can actually contribute to groupthink by influencing the team's thinking and discouraging dissenting opinions. It is important for the team leader to remain neutral and encourage open communication among team members.

Question 5

At what stage would "groupthink" most likely be experienced?

Accepted Answer

Groupthink is most likely to occur during the Norming stage of team development, when the group seeks consensus and may avoid conflict, leading to a lack of critical evaluation of ideas and decisions.

Question 6

If your team's development was in the storming stage, which of the following behaviors would you most likely see?

Accepted Answer

Storming stage is characterized by conflict and competition as team members try to establish their roles and positions within the group. Dependence and conformity are more likely to be observed in the forming and norming stages, respectively. Unconditional commitment is unlikely to be established until the performing stage.

Question 7

At what stage would these behaviors be exhibited: ignoring disagreements, cooperativeness, and conformity to standards and expectations?

Accepted Answer

The behaviors of ignoring disagreements, cooperativeness, and conformity to standards and expectations are typically exhibited during the norming stage of group development. This is the stage where members have established a level of trust and cooperation, and are working together towards common goals. They may still have some disagreements, but they are able to work through them in a productive and respectful manner.

Question 8

In your team's meeting with your prime client, you state, "We have been trying to get that data, both Arnie and I, since last October." Your manager, Georgina, gives you a stern look like "Don't air our dirty laundry in public." You say very little after the stare. How Georgina behaved in the meeting is an example of

Accepted Answer

Georgina's stern look serves as a form of direct pressure on you to stop sharing potentially sensitive or negative information about the team's internal challenges in front of the client. This non-verbal cue indicates disapproval of your actions without explicitly stating it, influencing you to self-censor.

Question 9

Your boss remarks to you that proactive leadership can avoid a situation where team members question the legitimacy of the team's direction, the leader, and the roles of other team members. How should you respond?

Accepted Answer

The answer of Your boss remarks to you that proactive...

Question 10

In your team's meeting with your prime client, you state, "We have been trying to get that data, both Arnie and I, since last October." Your manager, Georgina, gives you a stern look like "Don't air our dirty laundry in public." You say very little after the stare. How you behaved in the remaining part of the meeting is an example of what type of groupthink attribute?

Accepted Answer

The team member displayed self-censorship by saying very little after the manager's stern look, indicating a reluctance to express dissenting opinions or ideas that may lead to conflict within the group or reveal weaknesses in the team's performance.

Question 11

Your best friend remarks that the team members in her management group are getting along great with one another, but that nothing seems to get done in meetings. Everyone seems to be waiting for someone else to take the lead, and they don't have a clear set of rules or expectations for how they should act or who should take which roles. Her group probably needs to move into which stage of group development?

Accepted Answer

The group needs to move into the "Norming" stage, where members establish norms, roles, and clear expectations, which helps the group become more organized and focused on their tasks.

Question 12

If your team is moving into the norming stage, which behaviors are you most likely to see?

Accepted Answer

Development of shared standards and expectations is a key characteristic of the norming stage of team development.

Question 13

Recognizing and rewarding individuals will help form the team in which stage of team development?

Accepted Answer

The answer of Recognizing and rewarding individuals will help form...

Question 14

At what stage does the team, rather than the leader, take responsibility for solving problems, confronting and correcting mistakes, and ensuring success?

Accepted Answer

The answer of At what stage does the team, rather...

Question 15

Which did the Xerox Corporation do when it implemented hierarchical family teams?

Accepted Answer

Xerox Corporation engaged team members in teaching others when it implemented hierarchical family teams.

Question 16

During what stage of team development is the main challenge to create a cohesive unit?

Accepted Answer

During the Norming stage of team development, the main challenge is to create a cohesive unit. This stage is characterized by team members resolving their differences, appreciating colleagues' strengths, and respecting the team's authority. They start to develop a sense of cohesion and identity as a team.

Question 17

If your team is moving into the storming stage, which behaviors are you most likely to see?

Accepted Answer

During the storming stage, team members may disagree with one another or have different opinions, leading to the formation of coalitions or subgroups within the team. This behavior is likely to occur in response to the conflicts arising during this stage. Option A and B are not accurate as social interaction and conformity are more likely to be observed during the forming stage of team development. Option C is not accurate as unconditional commitment is more likely to be observed during the performing stage when the team is functioning effectively.

Question 18

If your team is moving into the forming stage, which behaviors are you most likely to see?

Accepted Answer

Forming stage is characterized by social interactions leading to increased trust among team members. Other behaviors listed usually emerge in later stages of team development.

Question 19

During which stage of team development do you find yourself asking these questions: Do I want to maintain my membership in the team? How will we handle dissension?

Accepted Answer

These questions indicate the team is in the storming stage, where conflict and dissent may arise as team members establish their roles and relationships.

Question 20

If you find yourself strenuously challenging others' points of view and identifying an external adversary for the team to enhance team cohesion and commitment, what stage of team development is your team exhibiting?

Accepted Answer

The team is exhibiting the storming stage of team development. In this stage, team members may have different opinions and ideas, which can lead to conflict and the identification of an external adversary to enhance team cohesion.

Quiz 9: Building Effective Teams and Teamwork

You find that you are asking yourself the following questions: "How can I show my support to others? " and "How can I fit in? " What stage of team development are you most likely at?