All of the following statements are true about engaging customers on social media EXCEPT:
A)The other Es set the stage for engaging the customers on social media.
B)Engagement increase the potential for a relationship with customers.
C)Engagement can be positive or negative
D)Negative engagements could be damaging
E)Engaged customers tend to be more profitable.

Question

Quizplus · Accepted Answer

The Answer of All of the following statements are true about engaging customers on social media EXCEPT:
A)The other Es set the stage for engaging the customers on social media.
B)Engagement increase the potential for a relationship with customers.
C)Engagement can be positive or negative
D)Negative engagements could be damaging
E)Engaged customers tend to be more profitable.

All of the Following Statements Are True About Engaging Customers