Tectron Computers Inc., a manufacturer of desktop computers and peripherals, focuses on efficient coordination in every stage of production and delivery and ensures that customers' demands are met within the target time.This precision makes Tectron a favourite choice among customers.Given this information, which of the following does the company use to achieve sustainable competitive advantage?
A)Product excellence
B)Customer excellence
C)Operational excellence
D)Diversification excellence
E)Locational excellence

Question

Quizplus · Accepted Answer

The company's focus on efficient coordination in every stage of production and delivery to ensure that customers' demands are met within the target time suggests that they are pursuing Operational excellence as a strategy. This helps them achieve sustainable competitive advantage by being more efficient and cost-effective than their competitors.