Which of the following is a method suggested by the text for measuring the effectiveness of public relations activities?

Question

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Public opinion and surveys are a method suggested by the text for measuring the effectiveness of public relations activities. While sales and trend analyses can provide some insight, they may not provide a complete picture of how public relations activities have impacted an organization's reputation and relationships with stakeholders. Customer complaints may also be an indicator, but they may not be representative of the overall public perception of an organization. Computer simulations are not mentioned as a method for measuring the effectiveness of public relations activities.

Which of the Following Is a Method Suggested by the Text