Modern managers have to focus on:
A)relationships with the customer.
B)transactions that are beneficial.
C)increased and instantaneous profit.
D)increased market share.

Question

Quizplus · Accepted Answer

Relationships with the customer are crucial in modern management as customer satisfaction and loyalty directly impact the success and profitability of a business. It is important for managers to focus on building and maintaining strong relationships with their customers to ensure their continued patronage and positive word-of-mouth recommendations. Transactions, increased profit, and market share are all important factors, but building strong relationships with the customer is essential.

Modern Managers Have to Focus On