Many services are performed by humans.As a result,they can vary from purchase occasion to occasion.This characteristic of services is referred to as:

Question

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Nonstandardization refers to the fact that services are performed by humans and can vary from one occasion to another, making it challenging to have a standardized and consistent service experience. Inseparability refers to the inability to separate the production and consumption of services, while intangibility refers to the fact that services are not physical objects and cannot be touched or seen. Difficulty of inventorying refers to the inability to store services for future use or sale.

Many Services Are Performed by Humans