Which statement is not true?
A) As dental assistants, we spend the majority of the day communicating with others.
B) Every message has two parts, speaking and listening.
C) The statement proper consists of words that are used.
D) The explanation is the message sent nonverbally.
Correct Answer:
Verified
Q2: The _ letter format is formatted with
Q2: Closed-ended questions usually begin with words such
Q3: In the dental office,the telephone should be
Q6: Closed-ended questions are used to:
A)obtain information.
B)maintain control
Q7: Peer pressure:
A)is when we adapt personal behavior
Q7: Voice quality accounts for more than one
Q8: Good verbal communication does not include:
A)using technical
Q10: Generally speaking,the dentist should not be interrupted
Q11: What is the most important public relations
Q18: Participating in health fairs,making presentations to school
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