Patients' needs can be met by:
A) having fresh plants and/or flowers in the office.
B) making humorous remarks.
C) calling them by their first names or nicknames.
D) having them wait for appointments, showing them how popular the dental office is.
Correct Answer:
Verified
Q28: A patient's response to dental treatment:
A)is limited
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A)correct terminology, using
Q30: Good listening skills:
A)are one of the easiest
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Q32: When trying to resolve a conflict it
Q34: A patient comes into the office very
Q35: Which of the following statements is NOT
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Q37: Which of the following statements is NOT
Q38: Conflict is defined as:
A)stress.
B)harassment.
C)differences.
D)socialization.
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