Which step of personal selling is most critical for developing a long-term relationship between the salesperson and the client?

Question

Quizplus · Accepted Answer

Follow-up is the most critical step in developing a long-term relationship between the salesperson and the client. It allows the salesperson to address any concerns, reinforce the benefits of the product/service, and gather feedback for future improvements. Follow-up also shows the client that the salesperson cares about their satisfaction and is invested in their success.

Which Step of Personal Selling Is Most Critical for Developing