Question 1

Pearl Architectural Design,an architecture firm in Vermont,hired several junior-level architects on a temporary basis to fill the workforce requirement for a specific project.In this example,Pearl Architectural Design uses ________ employees.

Accepted Answer

A)The term contingent employees refers to nonpermanent employees, including temporary workers, independent contractors, and full-time employees hired on a probationary basis.
B)The term contingent employees refers to nonpermanent employees, including temporary workers, independent contractors, and full-time employees hired on a probationary basis.
C)The term contingent employees refers to nonpermanent employees, including temporary workers, independent contractors, and full-time employees hired on a probationary basis.
D)The term contingent employees refers to nonpermanent employees, including temporary workers, independent contractors, and full-time employees hired on a probationary basis.
E)The term contingent employees refers to nonpermanent employees, including temporary workers, independent contractors, and full-time employees hired on a probationary basis.

Question 2

Which of the following statements is TRUE about terminating employees?

Accepted Answer

A)Although rightsizing usually involves downsizing the workforce, companies sometimes add workers in some areas while eliminating jobs in others.
B)Although rightsizing usually involves downsizing the workforce, companies sometimes add workers in some areas while eliminating jobs in others.
C)Although rightsizing usually involves downsizing the workforce, companies sometimes add workers in some areas while eliminating jobs in others.
D)Although rightsizing usually involves downsizing the workforce, companies sometimes add workers in some areas while eliminating jobs in others.
E)Although rightsizing usually involves downsizing the workforce, companies sometimes add workers in some areas while eliminating jobs in others.

Question 3

WNIC,a publishing firm,allows its employees to choose their own work hours as long as they work for 8 hours every day.This is an example of ________.

Accepted Answer

A)Flextime is a scheduling system that allows employees to choose their own hours, within certain limits.
B)Flextime is a scheduling system that allows employees to choose their own hours, within certain limits.
C)Flextime is a scheduling system that allows employees to choose their own hours, within certain limits.
D)Flextime is a scheduling system that allows employees to choose their own hours, within certain limits.
E)Flextime is a scheduling system that allows employees to choose their own hours, within certain limits.

Question 4

IBM established executive-led task forces to represent women,Asian Americans,African Americans,Hispanic Americans,Native Americans,people with disabilities,and individuals who are gay,lesbian,bisexual,and transgender.This is an example of ________.

Accepted Answer

A)Diversity initiatives refer to programs and policies that help companies support diverse workforces and markets.
B)Diversity initiatives refer to programs and policies that help companies support diverse workforces and markets.
C)Diversity initiatives refer to programs and policies that help companies support diverse workforces and markets.
D)Diversity initiatives refer to programs and policies that help companies support diverse workforces and markets.
E)Diversity initiatives refer to programs and policies that help companies support diverse workforces and markets.

Question 5

The process of attracting appropriate applicants for an organization's jobs is known as ________.

Accepted Answer

A)Recruiting refers to the process of attracting appropriate applicants for an organization's jobs.
B)Recruiting refers to the process of attracting appropriate applicants for an organization's jobs.
C)Recruiting refers to the process of attracting appropriate applicants for an organization's jobs.
D)Recruiting refers to the process of attracting appropriate applicants for an organization's jobs.
E)Recruiting refers to the process of attracting appropriate applicants for an organization's jobs.

Question 6

Which of the following initiatives is most likely to be taken by a firm that aims to help employees with disabilities perform activities that might otherwise be difficult or impossible for them?

Accepted Answer

A)Employers can invest in a variety of assistive technologies that help people with disabilities perform activities that might otherwise be difficult or impossible.
B)Employers can invest in a variety of assistive technologies that help people with disabilities perform activities that might otherwise be difficult or impossible.
C)Employers can invest in a variety of assistive technologies that help people with disabilities perform activities that might otherwise be difficult or impossible.
D)Employers can invest in a variety of assistive technologies that help people with disabilities perform activities that might otherwise be difficult or impossible.
E)Employers can invest in a variety of assistive technologies that help people with disabilities perform activities that might otherwise be difficult or impossible.

Question 7

The ________ is a metaphor for discriminatory practices that have prevented women and minorities from advancing to executive level jobs.

Accepted Answer

A)Term glass ceiling refers to an invisible barrier attributable to subtle discrimination that keeps women and minorities out of the top positions in business.
B)Term glass ceiling refers to an invisible barrier attributable to subtle discrimination that keeps women and minorities out of the top positions in business.
C)Term glass ceiling refers to an invisible barrier attributable to subtle discrimination that keeps women and minorities out of the top positions in business.
D)Term glass ceiling refers to an invisible barrier attributable to subtle discrimination that keeps women and minorities out of the top positions in business.
E)Term glass ceiling refers to an invisible barrier attributable to subtle discrimination that keeps women and minorities out of the top positions in business.

Question 8

John did not promote Cynthia because he thought that a woman could not supervise male construction crews in his company.Given that Cynthia had the necessary experience and credentials,John may have been guilty of ________.

Accepted Answer

A)Sexism refers to discrimination on the basis of gender. The Civil Rights Act of 1964 made it illegal for employers to practice sexism.
B)Sexism refers to discrimination on the basis of gender. The Civil Rights Act of 1964 made it illegal for employers to practice sexism.
C)Sexism refers to discrimination on the basis of gender. The Civil Rights Act of 1964 made it illegal for employers to practice sexism.
D)Sexism refers to discrimination on the basis of gender. The Civil Rights Act of 1964 made it illegal for employers to practice sexism.
E)Sexism refers to discrimination on the basis of gender. The Civil Rights Act of 1964 made it illegal for employers to practice sexism.

Question 9

Irene has been working as the senior manager at Ashton Industries for the past four years.Though she has high performance levels,she finds it difficult to move to a top executive position because of subtle discrimination,such as lack of mentoring,limited access to informal networks of communication,and biased rating and testing systems.She is often assigned to projects where there is very limited scope for career growth.In this example,Irene faces ________.

Accepted Answer

A)Glass ceiling refers to an invisible barrier attributable to subtle discrimination that keeps women and minorities out of the top positions in business.
B)Glass ceiling refers to an invisible barrier attributable to subtle discrimination that keeps women and minorities out of the top positions in business.
C)Glass ceiling refers to an invisible barrier attributable to subtle discrimination that keeps women and minorities out of the top positions in business.
D)Glass ceiling refers to an invisible barrier attributable to subtle discrimination that keeps women and minorities out of the top positions in business.
E)Glass ceiling refers to an invisible barrier attributable to subtle discrimination that keeps women and minorities out of the top positions in business.

Question 10

________ made it illegal for employers to practice sexism or discrimination on the basis of gender.

Accepted Answer

A)The Equal Pay Act of 1963 mandated equal pay for comparable work, and the Civil Rights Act of 1964 made it illegal for employers to practice sexism or discrimination on the basis of gender.
B)The Equal Pay Act of 1963 mandated equal pay for comparable work, and the Civil Rights Act of 1964 made it illegal for employers to practice sexism or discrimination on the basis of gender.
C)The Equal Pay Act of 1963 mandated equal pay for comparable work, and the Civil Rights Act of 1964 made it illegal for employers to practice sexism or discrimination on the basis of gender.
D)The Equal Pay Act of 1963 mandated equal pay for comparable work, and the Civil Rights Act of 1964 made it illegal for employers to practice sexism or discrimination on the basis of gender.
E)The Equal Pay Act of 1963 mandated equal pay for comparable work, and the Civil Rights Act of 1964 made it illegal for employers to practice sexism or discrimination on the basis of gender.

Question 11

K.M.Retailers,an international consumer products retail chain,gives preference to women and minority owned suppliers and sub-contractors.The firm hires a large number of employees from ethnic minorities,and the human resource department keeps the interests of these groups in mind while framing company policies.In this example,K.M.Retailers uses which of the following strategies?

Accepted Answer

A)Diversity initiatives refer to programs and policies that help companies support diverse workforces and markets.
B)Diversity initiatives refer to programs and policies that help companies support diverse workforces and markets.
C)Diversity initiatives refer to programs and policies that help companies support diverse workforces and markets.
D)Diversity initiatives refer to programs and policies that help companies support diverse workforces and markets.
E)Diversity initiatives refer to programs and policies that help companies support diverse workforces and markets.

Question 12

Employee retention programs ________.

Accepted Answer

A)To ensure a steady supply of experienced employees for new opportunities and to maintain existing operations, successful companies focus heavily on employee retention. Employee retention involves efforts to keep current employees.
B)To ensure a steady supply of experienced employees for new opportunities and to maintain existing operations, successful companies focus heavily on employee retention. Employee retention involves efforts to keep current employees.
C)To ensure a steady supply of experienced employees for new opportunities and to maintain existing operations, successful companies focus heavily on employee retention. Employee retention involves efforts to keep current employees.
D)To ensure a steady supply of experienced employees for new opportunities and to maintain existing operations, successful companies focus heavily on employee retention. Employee retention involves efforts to keep current employees.
E)To ensure a steady supply of experienced employees for new opportunities and to maintain existing operations, successful companies focus heavily on employee retention. Employee retention involves efforts to keep current employees.

Question 13

Arc Techsystems Inc.,a global technology services and outsourcing company,was forced to lay off several employees due to a business slow-down.To help laid-off employees re-orientate to the job market,the company provided them résumé-writing courses,career counseling,office space,and secretarial help.In this example,Arc Techsystems Inc.provides which of the following services to the laid-off employees?

Accepted Answer

A)Outplacement services such as résumé-writing courses, career counseling, office space, and secretarial help are offered to laid-off executives and blue-collar employees alike.
B)Outplacement services such as résumé-writing courses, career counseling, office space, and secretarial help are offered to laid-off executives and blue-collar employees alike.
C)Outplacement services such as résumé-writing courses, career counseling, office space, and secretarial help are offered to laid-off executives and blue-collar employees alike.
D)Outplacement services such as résumé-writing courses, career counseling, office space, and secretarial help are offered to laid-off executives and blue-collar employees alike.
E)Outplacement services such as résumé-writing courses, career counseling, office space, and secretarial help are offered to laid-off executives and blue-collar employees alike.

Question 14

Michelle works as a nurse at Queens Diagnostic and Treatment Center,in New York.She wants to leave the hospital for two years to work with "Doctors Without Borders," a volunteer organization that provides urgent medical care to victims of war and disaster.The human resource manager at the hospital is reluctant to lose a good employee,and considers using alternative work arrangements to meet her needs.Which of the following initiatives is he most likely to take to address this particular situation?

Accepted Answer

A)Situations in which employees want to limit their work time or leave the workforce entirely for an extended period, firms can use flexible career paths. Programs such as Deloitte's mass career customization give employees more freedom in designing their own career paths.
B)Situations in which employees want to limit their work time or leave the workforce entirely for an extended period, firms can use flexible career paths. Programs such as Deloitte's mass career customization give employees more freedom in designing their own career paths.
C)Situations in which employees want to limit their work time or leave the workforce entirely for an extended period, firms can use flexible career paths. Programs such as Deloitte's mass career customization give employees more freedom in designing their own career paths.
D)Situations in which employees want to limit their work time or leave the workforce entirely for an extended period, firms can use flexible career paths. Programs such as Deloitte's mass career customization give employees more freedom in designing their own career paths.
E)Situations in which employees want to limit their work time or leave the workforce entirely for an extended period, firms can use flexible career paths. Programs such as Deloitte's mass career customization give employees more freedom in designing their own career paths.

Question 15

________ is a euphemism used to suggest that an organization is making changes in the workforce to match its business needs more precisely.

Accepted Answer

A)Rightsizing is a euphemism used to suggest that an organization is making changes in the workforce to match its business needs more precisely.
B)Rightsizing is a euphemism used to suggest that an organization is making changes in the workforce to match its business needs more precisely.
C)Rightsizing is a euphemism used to suggest that an organization is making changes in the workforce to match its business needs more precisely.
D)Rightsizing is a euphemism used to suggest that an organization is making changes in the workforce to match its business needs more precisely.
E)Rightsizing is a euphemism used to suggest that an organization is making changes in the workforce to match its business needs more precisely.

Question 16

Quality of hire measures ________.

Accepted Answer

A)Quality of hire measures how closely incoming employees meet the company's needs.
B)Quality of hire measures how closely incoming employees meet the company's needs.
C)Quality of hire measures how closely incoming employees meet the company's needs.
D)Quality of hire measures how closely incoming employees meet the company's needs.
E)Quality of hire measures how closely incoming employees meet the company's needs.

Question 17

Harmony House,a software development firm,had recently hired a large number of software developers to work on several new projects.Colleen,the manager of the human resource department,wanted to assess the effectiveness of the recruitment team.She used a combination of criteria (including the percentage of qualifications met and subjective assessment by managers)to measure how closely newly-hired employees met the company's needs.Colleen is most likely to be using which of the following tools?

Accepted Answer

A)Quality of hire measures how closely incoming employees meet the company's needs.
B)Quality of hire measures how closely incoming employees meet the company's needs.
C)Quality of hire measures how closely incoming employees meet the company's needs.
D)Quality of hire measures how closely incoming employees meet the company's needs.
E)Quality of hire measures how closely incoming employees meet the company's needs.

Question 18

________ services,such as resume-writing courses,career counseling,and secretarial assistance are offered to laid-off employees by many companies.

Accepted Answer

A)Outplacement services such as résumé-writing courses, career counseling, office space, and secretarial help are offered to laid-off executives and blue-collar employees alike.
B)Outplacement services such as résumé-writing courses, career counseling, office space, and secretarial help are offered to laid-off executives and blue-collar employees alike.
C)Outplacement services such as résumé-writing courses, career counseling, office space, and secretarial help are offered to laid-off executives and blue-collar employees alike.
D)Outplacement services such as résumé-writing courses, career counseling, office space, and secretarial help are offered to laid-off executives and blue-collar employees alike.
E)Outplacement services such as résumé-writing courses, career counseling, office space, and secretarial help are offered to laid-off executives and blue-collar employees alike.

Question 19

Which of the following acts prohibits any form or testing that can be construed as a preemployment medical examination?

Accepted Answer

A)The Americans with Disabilities Act prohibits any form of testing that can be construed as a preemployment medical examination.
B)The Americans with Disabilities Act prohibits any form of testing that can be construed as a preemployment medical examination.
C)The Americans with Disabilities Act prohibits any form of testing that can be construed as a preemployment medical examination.
D)The Americans with Disabilities Act prohibits any form of testing that can be construed as a preemployment medical examination.
E)The Americans with Disabilities Act prohibits any form of testing that can be construed as a preemployment medical examination.

Question 20

Janet teaches the first grade at Meadows Elementary on Monday,Wednesday and Friday.Jeff teaches the class on Tuesday and Thursday.They split the salary and benefits of the job on a pro-rata basis.In this example,the human resource team at Meadows Elementary uses which of the following alternative work arrangements?

Accepted Answer

A)Job sharing lets two employees share a single full-time job and split the salary and benefits.
B)Job sharing lets two employees share a single full-time job and split the salary and benefits.
C)Job sharing lets two employees share a single full-time job and split the salary and benefits.
D)Job sharing lets two employees share a single full-time job and split the salary and benefits.
E)Job sharing lets two employees share a single full-time job and split the salary and benefits.

Quiz 11: Human Resources Management

Pearl Architectural Design,an architecture firm in Vermont,hired several junior-level architects on a temporary basis to fill the workforce requirement for a specific project.In this example,Pearl Architectural Design uses ________ employees.

Which of the following statements is TRUE about terminating employees?

WNIC,a publishing firm,allows its employees to choose their own work hours as long as they work for 8 hours every day.This is an example of ________.

IBM established executive-led task forces to represent women,Asian Americans,African Americans,Hispanic Americans,Native Americans,people with disabilities,and individuals who are gay,lesbian,bisexual,and transgender.This is an example of ________.

The process of attracting appropriate applicants for an organization's jobs is known as ________.

Which of the following initiatives is most likely to be taken by a firm that aims to help employees with disabilities perform activities that might otherwise be difficult or impossible for them?

The ________ is a metaphor for discriminatory practices that have prevented women and minorities from advancing to executive level jobs.

John did not promote Cynthia because he thought that a woman could not supervise male construction crews in his company.Given that Cynthia had the necessary experience and credentials,John may have been guilty of ________.

________ made it illegal for employers to practice sexism or discrimination on the basis of gender.

Employee retention programs ________.

________ is a euphemism used to suggest that an organization is making changes in the workforce to match its business needs more precisely.

Quality of hire measures ________.

________ services,such as resume-writing courses,career counseling,and secretarial assistance are offered to laid-off employees by many companies.

Which of the following acts prohibits any form or testing that can be construed as a preemployment medical examination?