Question 1

The house supervisor is attempting to maximize his managerial time.Which of the following techniques can he use to maximize his time?

Accepted Answer

A leader or manager decides what to delegate,selects the appropriate person,communicates the responsibilities to that person,grants authority with the responsibility,provides support,monitors the situation,and evaluates the results.Delegation is one way for a manager to maximize his or her time.

Question 2

The charge nurse finished assessing the clients.In making assignments,which would be a priority?

Accepted Answer

A registered nurse can delegate initiating and maintaining intravenous lines to LPNs/VNs.

Question 3

The nurse manager delegated the task of making client assignments to the staff nurse.How would the nurse manager evaluate the results of the delegation?

Accepted Answer

Performance standards clarify how the leader or manager measures achievement.These standards define the quantity or quality of work expected and the time allowed for its accomplishment.

Question 4

The nurse manager was orienting a new staff nurse to the unit.The nurse manager identified the staff nurse's stress level when the staff nurse said:

Accepted Answer

Nurses face stress related to their exposure to life-and-death situations and their need to know how to use numerous pieces of equipment and deal with the consequences of equipment failure.

Question 5

A physician referred a client to the pain management clinic for biofeedback treatments to help with migraine headaches.The nurse teaches the client that biofeedback:

Accepted Answer

Biofeedback uses mechanical devices to enable the individual to achieve self-regulation to control autonomic responses.People with migraine and tension headaches,hypertension,and gastrointestinal problems have responded well to biofeedback therapy.

Question 6

What could a registered nurse (RN)delegate to a licensed practical nurse/vocational nurse (LPN/VN)that the RN could not delegate to a nursing assistant?

Accepted Answer

An RN can delegate passing out medications to an LPN/VN according to the Nurse Practice Act.

Question 7

The nurse manager stayed 2 hours late each night for a week developing new policies and procedures for the unit.This is an example of:

Accepted Answer

Some leaders and managers may like to do the work and think that doing it themselves will get the work done better and faster.This is underdelegating.

Question 8

A confused,agitated client was placed in the seclusion room on the psychiatric unit.The client requested to see a doctor.Which of the following actions taken by the nurse manager would be most likely to prevent possible workplace violence?

Accepted Answer

By not allowing employees to enter the seclusion room alone,the nurse manager is protecting staff from workplace violence.

Question 9

Which of the following is one reason a staff nurse might not accept a delegated task?

Accepted Answer

Lack of guidelines,standards,and control are reasons that staff nurses do not accept tasks that are delegated.

Question 10

A staff nurse complained that she was being a "gofer" for the nurse manager without any recognition for doing the extra work of developing policies.So the staff nurse decided not to continue working on the policies.This is an example of:

Accepted Answer

Procrastinators do not do what was delegated,especially if they feel they are being "gofers."

Question 11

A staff nurse felt anger about the poor care an elderly client received at a long-term care facility.The nurse probably used what technique to identify this anger?

Accepted Answer

One should take time to identify a feeling,label it,distinguish between thinking and feeling,and accept the feeling for what it is rather than talking oneself into what it should be.

Question 12

After delegating to the staff nurse the task of scheduling,the nurse manager plans to provide support by:

Accepted Answer

Good communications,sharing of information,and feedback are important to provide support to the staff.

Question 13

The nurse manager was reprimanding the nursing assistant for clocking in late 3 days in a row.Which statement indicates the greatest source of stress for the nursing assistant?

Accepted Answer

Many events in life,such as marriage or remarriage,produce an individual stress reaction.

Question 14

Which of the following people is more likely to experience burnout?

Accepted Answer

Well-educated,intelligent,creative people in management are at high risk for burnout.

Question 15

A staff nurse was ordering supplies for the unit.After several interruptions,the nurse put down the order form and walked away from the task.This is an example of:

Accepted Answer

Some people have insufficient information to complete a job,do inadequate follow-up,or have so many interruptions they cannot get a job done.This is a form of nonemotional procrastination.

Question 16

In teaching a stress management workshop,the nurse educator emphasizes that which of the following determines how one responds to stress?

Accepted Answer

Whether one will experience eustress or distress depends largely on the person's perceptions,physical activity or inactivity,or mental activity or inactivity.

Question 17

An alcoholic client is being discharged.To help enhance the client's self-esteem,it would be most appropriate for the staff nurse to provide information about:

Accepted Answer

Voluntary service groups and self-help groups provide support in working toward specific purposes,such as stopping alcohol consumption.

Question 18

Which of the following indicates that the nurse is culturally sensitive?

Accepted Answer

Hispanic-Americans tend to value the nuclear and extended family.

Question 19

A nurse manager complains to another nurse about a new graduate who just began working on the unit.The nurse manager's behavior can best be described as:

Accepted Answer

Symptoms of burnout include blaming and criticizing others,engaging in backbiting,and talking behind others' backs.

Question 20

A staff nurse was promoted to unit manager.Which technique can the staff nurse use to manage the stress associated with this change?

Accepted Answer

To reduce the stress from promotion to a management position,one can set aside time for reading about leadership and management or for observing a leader or manager.This is called time blocking.

Quiz 2: Stress Management