Question 1

Nurse managers are more likely to be involved in what type of planning?

Accepted Answer

Nurse managers are more likely to be involved in operational planning.

Question 2

When developing or reevaluating a philosophy,the manager should consider theory,education,practice,research,and the role of nursing in the total organization.Which nursing theorist provided the most useful model for an acute care setting?

Accepted Answer

Theorists Johnson and Roy emphasize the client.Sister Callista Roy's adaptation model is particularly useful in acute care settings.

Question 3

In a hospital,which of the following influences the philosophy,goals,and objectives of the organization?

Accepted Answer

The mission or purpose influences the philosophy,goals,and objectives of an organization.

Question 4

The chief nursing officer was asked by the hospital administrator to assume the responsibility of determining how many nurses would be needed when the new surgical center opened in 2 years.This is what type of planning?

Accepted Answer

Strategic planning determines the direction of the organization,allocates resources,assigns the responsibilities,and determines time frames.

Question 5

Procedure manuals provide:

Accepted Answer

Procedure manuals standardize procedures and equipment and can provide a basis for orientation and staff development.

Question 6

The hospital educator established objectives for the education department.The following is an example of an objective:

Accepted Answer

Objectives are more specific ways to reach the goal.It is recommended that objectives be achievable,specific,measurable,and outcome oriented.Each objective should specify a single result with a target date.

Question 7

The hospital's business plans call for a market analysis.A market analysis includes:

Accepted Answer

A market analysis includes an analysis of customers,competitors,and resources.

Question 8

Which of the following best describes operational planning?

Accepted Answer

Operational planning is carried out in conjunction with budgeting,usually a few months before the new fiscal year.

Question 9

In a hospital setting,the lower-level managers carry out operational planning of daily,weekly,and monthly activities.An example of a lower-level manager is:

Accepted Answer

Lower-level managers,such as managers of nursing units,patient care coordinators,charge nurses,team leaders,case managers,and primary care nurses,perform operational planning of daily,weekly,and monthly activities that support the other organizational plans.

Question 10

Chief executive officers began using strategic planning to manage the rising cost of health care by:

Accepted Answer

It became increasingly important to be cost efficient,seek out partnerships,share resources,decrease duplication of services,and provide high-quality care.

Question 11

Strategic planning became prevalent in the health care industry as a result of:

Accepted Answer

Increased use of high-cost technology was a response to the competitive environment and the greater acuity of care in acute care settings,tertiary settings,and homes.

Question 12

A hospital was conducting an external assessment to ascertain whether it could set up a satellite clinic within a 75-mile radius of the larger hospital.An example of a threat to the hospital's proposal is:

Accepted Answer

External threats include shortage of nurses,decrease in the number of insured patients,and legislative changes.

Question 13

The nurse manager of a unit uses strategic planning when the manager:

Accepted Answer

Executives using the strategic planning process give direction to the organization,improve efficiency,weed out poor or underused programs,eliminate duplication of efforts,concentrate resources on important elements,and improve communications and coordination of activities.

Question 14

Which of the following contributed to increased health care spending?

Accepted Answer

Medicare spending has increased as the population continues to grow older.

Question 15

How does an institution organize to meet the institution's goals?

Accepted Answer

The institution is organized and staffed to accomplish its goals.

Question 16

A staff nurse participates in the determination of goals by establishing:

Accepted Answer

It is appropriate for staff members to determine unit goals and objectives.

Question 17

Policies and procedures serve many purposes in an organization.Which of the following purposes of policies and procedures is the most important for the nurse manager?

Accepted Answer

Policies and procedures have different purposes.State law influences the policies and procedures that relate to what tasks personnel can have delegated to them.The organization's structure also influences who can delegate what.Nurse managers should implement the policies consistently.

Question 18

At a magnet hospital,the nurses' council committee developed a new policy regarding the implementation of a computerized charting system.This policy can best be described as:

Accepted Answer

Originated policies are usually developed to guide subordinates in their functions.Imposed policies come from external sources such as laws and labor unions.

Question 19

Which of the following individuals or groups influence how institutional goals are determined by the organization?

Accepted Answer

It is appropriate for the board of directors and top administrators to set institutional goals and objectives and for the vice president of nursing to set the goals and objectives for nursing.Staff nurses and patient care coordinators help set goals and objectives for the unit.

Question 20

The nurse manager participates in organizational planning by:

Accepted Answer

Development of a strategic vision involves identification of goals and objectives as well as identification of strategies for reaching these goals.

Quiz 8: Strategic and Operational Planning