Email is to be used for external communication
A) regularly, although it has been replaced in many cases by other tools.
B) only for formal documents that you need to keep a record of.
C) in response to letters your customers have sent.
D) only if a superior approves the message.
E) when confidentiality is required.

Question

Quizplus · Accepted Answer

A)Conventional email has long been a vital medium for business communication,although it is being replaced in many instances by other tools that provide better support for instant communication and real-time collaborations.

Email Is to Be Used for External Communication