When using IM for business communication,acronyms such as FWIW and HTH
A) are perfectly appropriate.
B) may confuse some readers, who are new to the medium but meet the expectations of most.
C) should be used frequently since they indicate your comfort with the medium.
D) should not be used unless you are communicating with close colleagues.
E) are inappropriate for U.S. audiences, but fine for international readers.

Question

Quizplus · Accepted Answer

D)As with email,the appropriate writing style for business IM is more formal than the style you may be accustomed to with personal IM or text messaging.You should generally avoid IM acronyms such as FWIW for "for what it's worth" or "HTH" for "hope that helps" except when communicating with close colleagues.Using such acronyms does not meet the expectations of most,should not be used frequently with anyone,and are inappropriate for both U.S.audiences and international readers.

When Using IM for Business Communication,acronyms Such as FWIW and HTH