When you need to inform employees that a benefit will be eliminated
A) the best approach is to leak the news as a rumor rather than make a public announcement.
B) minimize the impact of the bad news by presenting it in as positive a light as possible.
C) use the direct approach.
D) use as many hedging words as possible.
E) it is best to be blunt and use a tone that shows you mean business.

Question

Quizplus · Accepted Answer

B)When using an indirect approach,negative messages like eliminating a benefit should always be put in as positive a light as possible.You should never leak the news as a rumor,regardless of the content of your news.Given that news like this will likely come as a shock and this news is going to be very important to the reader,you should use the indirect approach.You should never use as many hedging words as possible,because it makes you sound like you are not credible.

When You Need to Inform Employees That a Benefit Will