At her interview,Amy meets the human resources representative,the team manager and the department head.They all seem aggressive in their way of speaking and reacting and she assumes that the company has an aggressive culture and that most other people from that firm will also be aggressive.Amy's assumption is based on the ________.
A) gambler's fallacy
B) anchoring heuristic
C) representativeness heuristic
D) availability heuristic

Question

Quizplus · Accepted Answer

Amy's assumption is based on the representativeness heuristic, where she generalizes her experience with a few individuals to the entire company. She assumes that the behavior of the HR representative, team manager, and department head is representative of the entire organization. This is a common cognitive bias where people use stereotypes or prototypes to make judgments or decisions. The gambler's fallacy refers to the belief that past events will influence future outcomes, the anchoring heuristic refers to relying too heavily on the first piece of information received, and the availability heuristic refers to making judgments based on easily recalled or available information. None of these concepts are relevant to Amy's assumption in this scenario.

At Her Interview,Amy Meets the Human Resources Representative,the Team Manager