Negotiators who communicate face-to-face are less likely to reach deals and avoid impasses than are e-negotiators.

Question

Quizplus · Accepted Answer

This statement is actually false. While face-to-face communication can have some advantages, including nonverbal cues and the ability to build trust and rapport, research has shown that electronic negotiation (e-negotiation) can be just as effective, if not more so. E-negotiation allows for greater flexibility in scheduling, can reduce biases based on appearance or status, and can provide a written record of the negotiation for future reference.

Negotiators Who Communicate Face-To-Face Are Less Likely to Reach Deals