Your team is negotiating a sales contract with a potential client.One of your team members says,"I wish we could use some other mode of communication because this one is creating a huge psychological distance between us and our potential clients." Which of the following modes of communication are you using?
A) face-to-face communication
B) videoconferencing
C) computer messaging
D) telephonic conversation

Question

Quizplus · Accepted Answer

The team member's comment suggests that they are experiencing a psychological distance with the potential client, which is more likely to happen with computer messaging. This mode of communication lacks the personal touch and nonverbal cues that are present in face-to-face communication and videoconferencing. Additionally, telephonic conversation may not provide a visual representation of the sales contract. Therefore, computer messaging is the most likely mode of communication being used.

Your Team Is Negotiating a Sales Contract with a Potential