Negotiators interacting through which of the following modes of communication would feel a greater amount of rapport?
A) voice mail
B) videoconference
C) face-to-face communication
D) telephonic conversation

Question

Quizplus · Accepted Answer

Face-to-face communication allows for the most personal interaction, including the ability to read body language and facial expressions, which builds greater rapport. Videoconferencing can also allow for some of these personal interactions, but to a lesser extent. Voice mail and telephonic conversation do not allow for any personal interactions and therefore would not build as much rapport.

Negotiators Interacting Through Which of the Following Modes of Communication