Question 1

The _____ describes the decision-making process one goes through as one chooses whether or not to disclose confidential information about oneself (self-disclosure) or about others (other-disclosure).
A)​differential privacy theory 
B)​privacy management theory 
C)​communication accommodation theory 
D)​uncertainty reduction theory

Accepted Answer

Privacy management theory describes the process of decision-making and strategizing around the disclosure of confidential information, including self-disclosure and other-disclosure. Differential privacy theory is a model for data privacy, communication accommodation theory is concerned with how people adjust their communication in diverse social situations, and uncertainty reduction theory is a framework for understanding how people gather and process information in order to reduce uncertainty in interpersonal interactions.

Question 2

_____ are the desires to be appreciated, liked, and value d.​ 
A)​Positive face needs 
B)Reinforcements 
C)​Self-esteem needs 
D)Buffers

Accepted Answer

Positive face needs refer to the desires and expectations individuals have to be appreciated, liked, and valued by others. Reinforcements refer to the consequences that follow a behavior and influence the likelihood of that behavior being repeated. Self-esteem needs refer to the desire for self-respect and a positive evaluation of oneself. Buffers refer to items or strategies used to reduce the impact of stress or negative events.

Question 3

In the context of providing personal feedback in relationships, which of the following statements is true of praising a person? 
A)It involves offering insincere compliments to a person.
B)It reinforces a positive behavior in a person.
C)It is offered primarily to please a person.
D)It has the same characteristics as flattery.

Accepted Answer

Praising a person involves recognizing and reinforcing a positive behavior, attitude, or action in them, and can serve as positive reinforcement. It is not necessarily insincere or offered solely to please the person, and differs from flattery, which often involves insincere compliments or praise for personal gain.

Question 4

Abe tells Madison, "I feel hurt when you stop talking to me." In this scenario, Abe is ____.
A)being aggressive 
B)describing his feelings 
C)protecting his feelings 
D)buffering his words

Accepted Answer

Abe is describing his feelings by stating how he feels when Madison stops talking to him.

Question 5

​Riya and Max go to the same college and are in a relationship.Max is very particular that the relationship is based on mutual trust.In this scenario, which of the following actions is most likely to damage their relationship? 
A)​If Riya discloses her personal information to Max 
B)​If Riya discloses Alex's personal information to others without his permission 
C)​If Riya withholds Max's personal information 
D)​If Riya discloses Max's personal information to others with his permission

Accepted Answer

Disclosing someone else's personal information without their permission is a breach of trust and can damage both Riya's relationship with Alex and her relationship with Max. The other options (disclosing personal information with permission, disclosing personal information to Max, and withholding personal information) do not necessarily harm the relationship as long as there is mutual trust and consent.

Question 6

Stacey is married to Collins.Stacey is an outspoken person who shares details about everything that happens during the day with her husban d.In return, she expects Collins to reciprocate her openness.But Collins tends to keep things to himself and does not want to share much with Stacey.In this scenario, which of the following direct strategies should Collins adopt to maintain his privacy? 
A)He can practice ambiguity.
B)He can change the subject as a sign that he does not want to disclose the information.
C)He can effectively mask his emotions instead of sharing information.
D)He can establish his personal boundary.

Accepted Answer

Establishing personal boundaries is important when it comes to privacy. Collins should communicate his need for privacy to Stacey and establish boundaries that work for both of them. This way, Collins can maintain his privacy without hurting Stacey's feelings or damaging their relationship. Ambiguity and masking emotions may not work in the long run, as Stacey may still continue to pry for information. Changing the subject may work in the short term, but it may not be a sustainable solution.

Question 7

An effective assertive message: 
A)suggests a person's intentions and future expectations.
B)describes a behavior or event as subjectively as possible.
C)threatens a partner and the relationship.
D)conceals one's true emotions.

Accepted Answer

An effective assertive message should suggest a person's intentions and future expectations. It should clearly communicate what the speaker desires or hopes to achieve in a non-threatening manner.

Question 8

A(n) _____ is completely submitting to another's demands while concealing one's own desires and expectations.
A)passive communication style 
B)aggressive communication style 
C)passive-aggressive communication style 
D)assertive communication style

Accepted Answer

Passive communication style involves completely submitting to another's demands while concealing one's own desires and expectations. It is characterized by a lack of expressiveness and an avoidance of conflict.

Question 9

As a response to his son's request to be driven to his friend's place, William replies, "I know you want to go to your friend's house today.I assume you need to relax before your exam, but I do not feel comfortable because you might be disturbing your friend on the day before the exam.May be we could all hang out together after your exam is over." In this case, William's assertive message is lacking _____.
A)firmness 
B)feeling 
C)consequence 
D)intention

Accepted Answer

The answer of As a response to his son's request...

Question 10

Smith keeps complaining that Amy, his roommate, is disorganized and leaves her belongings strewn across the room.One day, Amy finds a milk bottle on the floor and yells at Smith.In this scenario, Amy is using a(n) _____.
A)passive communication style 
B)aggressive communication style 
C)passive-aggressive communication style 
D)assertive communication style

Accepted Answer

Amy is using an aggressive communication style because she is directly confronting Smith in a confrontational manner by yelling at him.

Question 11

In the context of comforting, _____ refers to presenting relevant suggestions that a person can use to resolve a situation.
A)buffering face threats 
B)reframing the situation 
C)giving advice 
D)clarifying supportive intentions

Accepted Answer

Giving advice is the act of presenting relevant suggestions and recommendations that can be used to resolve a situation. While buffering face threats, reframing the situation, and clarifying supportive intentions are also important components of comforting, they do not necessarily involve presenting specific suggestions for action.

Question 12

_____ encourage those feeling emotional distress to talk about what happened and how they feel about it.
A)Positive face needs 
B)Negative face needs 
C)Buffers 
D)Other-centered messages

Accepted Answer

Other-centered messages focus on encouraging communication and empathy towards the person feeling distressed, which is the most appropriate approach in this scenario. Positive face needs focus on maintaining one's positive self-image, while negative face needs focus on one's desire for autonomy and independence. Buffers refer to messages that soften the impact of negative information.

Question 13

Which of the following statements is true of constructive criticism? 
A)It is based on empathy and a desire to make one understand the impact of his or her behavior.
B)It can be offered without permission because it is constructive.
C)It involves praising a person with no effort to change.
D)It is usually prefaced with where a person went wrong.

Accepted Answer

Constructive criticism is focused on providing feedback that is meant to help the person understand the impact of their behavior, and is delivered with empathy and a desire to help them improve. It is not meant to be delivered without permission, nor is it simply a matter of praising a person or pointing out where they went wrong.

Question 14

Passive or passive-aggressive communication styles are usually embraced by women from: 
A)cultures that do not prioritize accord and harmony.
B)cultures where direct communication is preferred.
C)cultures that embrace feminine gender norms.
D)cultures with an individualistic tradition.

Accepted Answer

Passive or passive-aggressive communication styles are more commonly associated with feminine gender norms and socialization, which may prioritize avoiding conflict and maintaining relationships over direct and assertive communication. Research also suggests that men are more likely to use direct and assertive communication styles. Therefore, choice C is the most appropriate answer.

Question 15

Which of the following is a characteristic of an assertive communication style? 
A)It is adopted by people who feel defensive.
B)It is highly valued in countries that follow collectivist cultures.
C)It leaves a partner hurt, confused, and startled.
D)It is healthy as it demonstrates respect for a partner.

Accepted Answer

Assertive communication is a healthy communication style as it demonstrates respect for a partner. It involves stating one's needs and opinions clearly, directly, and without aggression, and also actively listening to the other person's responses without interrupting or dismissing their point of view. It aims to find a mutually beneficial solution to a problem rather than blaming or attacking the other person. It is not adopted by people who feel defensive, nor does it leave a partner hurt, confused, and startled. Assertive communication is valued in both collectivist and individualistic cultures as it promotes healthy relationships and effective communication.

Question 16

Which of the following statements is true of males who embrace masculine gender norms? 
A)They tend to use an aggressive communication style.
B)They tend to use a passive-aggressive communication style.
C)They tend to use a passive communication style.
D)They tend to use an assertive communication style.

Accepted Answer

Males who embrace masculine gender norms often tend to use an aggressive communication style, as traditional masculinity often emphasizes dominance and assertiveness, sometimes manifesting in more aggressive forms of communication.

Question 17

A(n) _____ is directly attacking others' self-concept and/or expressing personal hostility toward others to inflict psychological pain.
A)aggressive communication style 
B)passive communication style 
C)passive-aggressive communication style 
D)assertive communication style

Accepted Answer

Aggressive communication style is directly attacking others' self-concept and/or expressing personal hostility toward others to inflict psychological pain.

Question 18

In the context of comforting, _____ involves offering ideas, observations, information, or alternative explanations that might help a relational partner understand a situation in a different light.
A)buffering face threats 
B)reframing the situation 
C)encouraging understanding 
D)clarifying supportive intentions

Accepted Answer

Reframing the situation involves offering a different perspective or way of thinking about a situation, which can sometimes help a person feel better or understand it in a different way. This can be a helpful strategy when trying to comfort a relational partner.

Question 19

_____ is helping others feel better about themselves, their behavior, or their situation by creating a safe space to express their thoughts and feelings.
A)Praising 
B)Condescending 
C)Comforting 
D)Relaxing

Accepted Answer

Comforting is helping others feel better about themselves, their behavior, or their situation by creating a safe space to express their thoughts and feelings. Praising involves expressing approval or admiration for someone's accomplishments or qualities, while condescending involves treating others as inferior. Relaxing refers to becoming less tense or anxious.

Question 20

Assertiveness is preferred in: 
A)countries that follow traditional collectivist cultures.
B)cultures that value accord and harmony.
C)cultures that embrace feminine gender norms.
D)cultures where direct communication is preferred.

Accepted Answer

Cultures where direct communication is preferred tend to value assertiveness as it is considered an effective way of expressing oneself clearly and directly. In such cultures, being indirect or avoiding confrontation may be viewed as lacking honesty or courage.

Quiz 8: Interpersonal Communication

The _____ describes the decision-making process one goes through as one chooses whether or not to disclose confidential information about oneself (self-disclosure) or about others (other-disclosure) .

_____ are the desires to be appreciated, liked, and value d.

In the context of providing personal feedback in relationships, which of the following statements is true of praising a person?

Abe tells Madison, "I feel hurt when you stop talking to me." In this scenario, Abe is ____.

Riya and Max go to the same college and are in a relationship.Max is very particular that the relationship is based on mutual trust.In this scenario, which of the following actions is most likely to damage their relationship?

An effective assertive message:

A(n) _____ is completely submitting to another's demands while concealing one's own desires and expectations.

Smith keeps complaining that Amy, his roommate, is disorganized and leaves her belongings strewn across the room.One day, Amy finds a milk bottle on the floor and yells at Smith.In this scenario, Amy is using a(n) _____.

In the context of comforting, _____ refers to presenting relevant suggestions that a person can use to resolve a situation.

_____ encourage those feeling emotional distress to talk about what happened and how they feel about it.

Which of the following statements is true of constructive criticism?

Passive or passive-aggressive communication styles are usually embraced by women from:

Which of the following is a characteristic of an assertive communication style?

Which of the following statements is true of males who embrace masculine gender norms?

A(n) _____ is directly attacking others' self-concept and/or expressing personal hostility toward others to inflict psychological pain.

In the context of comforting, _____ involves offering ideas, observations, information, or alternative explanations that might help a relational partner understand a situation in a different light.

_____ is helping others feel better about themselves, their behavior, or their situation by creating a safe space to express their thoughts and feelings.

Assertiveness is preferred in: