What should managers use as an approach to manage resistance to change when the resistance is based on insufficient,incorrect,or misleading information?
A)education and communication
B)participation and experience
C)negotiation and mentoring
D)coercion and rewards

Question

What should managers use as an approach to manage resistance to change when the resistance is based on insufficient,incorrect,or misleading information?
A)education and communication  
B)participation and experience  
C)negotiation and mentoring  
D)coercion and rewards

Quizplus · Accepted Answer

When resistance to change is based on insufficient, incorrect, or misleading information, the best approach for managers is to use education and communication to provide accurate and transparent information about the change. This will help to address and alleviate any misunderstandings or misperceptions and promote a better understanding and acceptance of the change. Participation and experience, negotiation and mentoring, coercion and rewards may not be effective in addressing resistance based on insufficient or incorrect information.

What Should Managers Use as an Approach to Manage Resistance