Which of the following is a method for managing resistance to change that should be used only as a last resort or under crisis conditions?
A)mentoring
B)arbitration
C)negotiation
D)coercion

Question

Which of the following is a method for managing resistance to change that should be used only as a last resort or under crisis conditions?
A)mentoring  
B)arbitration  
C)negotiation  
D)coercion

Quizplus · Accepted Answer

Coercion involves using threats or force to make people comply with change, and is not a preferred method for managing resistance to change. It is best used as a last resort or under crisis conditions when there is no other option. The other options (mentoring, arbitration, negotiation) are typically used to address and manage resistance to change in a more cooperative and collaborative manner.

Which of the Following Is a Method for Managing Resistance