In which of the following situations should normative controls be used?
A)when cause-and-effect relationships are clear
B)when workers have been taught self-control skills
C)when responsibility for task accomplishment is given to autonomous work groups
D)when organizational culture,values,and beliefs are strong

Question

In which of the following situations should normative controls be used?
A)when cause-and-effect relationships are clear  
B)when workers have been taught self-control skills  
C)when responsibility for task accomplishment is given to autonomous work groups  
D)when organizational culture,values,and beliefs are strong

Quizplus · Accepted Answer

Normative controls are most effective when an organization has a strong culture, values, and beliefs. This type of control relies on establishing and enforcing behavioral expectations that are in line with the organization's culture and values. In situations where cause-and-effect relationships are clear, the use of bureaucratic controls may be more appropriate. Self-control skills are more relevant to personal behavior rather than organizational behavior, and autonomous work groups are better suited to using clan controls.

In Which of the Following Situations Should Normative Controls Be