Narrative 15-2
The Alberta Motor Association (AMA)suffered significant losses due to fraud between January 2013 and June 2016. The organization's vice-president of information technology was charged with fraud for allegedly misappropriating as much as $8.2 million. AMA "has reviewed its financial processes and has put in place additional controls to prevent any future incidents of this type." The fraud was discovered when the alleged perpetrator advised AMA that he had hurt his leg,and needed to work more from home;unfortunately,he didn't attend required meetings,which triggered a meeting with the organization's chief operating officer and was placed on disability leave in June 2016.
-Refer to Narrative 15-2. Which of the following best describes why AMA should consider the implementation of the balanced scorecard?
A)to eliminate the need for restructuring
B)to maximize benchmarking opportunities
C)to track internal and external environmental changes
D)to minimize the chances of suboptimization

Question

Narrative 15-2
The Alberta Motor Association (AMA)suffered significant losses due to fraud between January 2013 and June 2016. The organization's vice-president of information technology was charged with fraud for allegedly misappropriating as much as $8.2 million. AMA "has reviewed its financial processes and has put in place additional controls to prevent any future incidents of this type." The fraud was discovered when the alleged perpetrator advised AMA that he had hurt his leg,and needed to work more from home;unfortunately,he didn't attend required meetings,which triggered a meeting with the organization's chief operating officer and was placed on disability leave in June 2016.
-Refer to Narrative 15-2. Which of the following best describes why AMA should consider the implementation of the balanced scorecard?
A)to eliminate the need for restructuring  
B)to maximize benchmarking opportunities  
C)to track internal and external environmental changes  
D)to minimize the chances of suboptimization

Quizplus · Accepted Answer

The balanced scorecard helps organizations align business activities to the vision and strategy, improve internal and external communications, and monitor organizational performance against strategic goals, thus minimizing the chances of suboptimization.