In terms of service quality characteristics,which of the following terms can be used to describe a major newspaper that provides news of interest to its readers,consistently at the same time and place daily?
A)proactive
B)responsive
C)durable
D)reliable

Question

In terms of service quality characteristics,which of the following terms can be used to describe a major newspaper that provides news of interest to its readers,consistently at the same time and place daily?
A)proactive  
B)responsive  
C)durable  
D)reliable

Quizplus · Accepted Answer

The term "reliable" can be used to describe the major newspaper in question because it consistently provides news of interest to its readers at the same time and place daily, which demonstrates a high level of reliability.

In Terms of Service Quality Characteristics,which of the Following Terms