Which of the following is continuous improvement typically associated with?
A)low morale and reduced customer satisfaction
B)a reduction in variation and higher customer satisfaction
C)batch processing and a broad chain of command
D)a flat organizational structure and a broad chain of command

Question

Which of the following is continuous improvement typically associated with?
A)low morale and reduced customer satisfaction  
B)a reduction in variation and higher customer satisfaction  
C)batch processing and a broad chain of command  
D)a flat organizational structure and a broad chain of command

Quizplus · Accepted Answer

Continuous improvement is typically associated with reducing variation in processes and products in order to improve customer satisfaction. It is not associated with low morale or batch processing. While it may involve changes to the organizational structure, it does not necessarily require a flat structure.

Which of the Following Is Continuous Improvement Typically Associated With