A financial services firm conducted an attitude survey. It was found that although employees were generally satisfied with their pay, they were dissatisfied with the organization's management style, promotion practices, and training programs. To manage these concerns, it is recommended that the director of HR_____.
A) work toward finding the employees who had given the negative feedback and increase their salaries
B) announce the positive results of the survey, while beginning to work in private on solutions to the problems revealed in the survey
C) hold group meetings with employees to convey the positive and negative survey results and get suggestions for improvements
D) communicate the positive survey results, and argue against the negative results

Question

Quizplus · Accepted Answer

Holding group meetings with employees will create an opportunity to convey the positive and negative survey results, and get suggestions for improvements. This will help in addressing the key concerns raised by employees regarding the organization's management style, promotion practices, and training programs. Moreover, this approach will foster a sense of engagement and involvement among employees, which will ultimately help in improving their satisfaction level at work. The other options (A, B, and D) do not provide a comprehensive solution to address the concerns raised by employees.

A Financial Services Firm Conducted an Attitude Survey