Lucy never gives her subordinates either a 7 (superior) or a 1 (unsatisfactory) when she completes the graphic rating scales during performance appraisal. As director of HR, you have caught this pattern in her ratings. Lucy explains, "A 7 would be perfection, and even I am not perfect, so none of my subordinates can be perfect. Moreover, a 1 is unsatisfactory, and I do not tolerate unsatisfactory work by my subordinates. They are either improving or gone." As the director of HR, which of the following should you do?
A)Explain to Lucy that the organizational level statistics will be skewed if she fails to use all rating scale levels.
B)Discipline Lucy because she has been improperly rating her subordinates.
C)Commend Lucy for her grasp of the nature of the graphic rating scale.
D)Design a training program for Lucy and all other supervisors on the accurate use of graphic rating scales.

Question

Quizplus · Accepted Answer

The correct answer is D because it is the only option that addresses the issue of Lucy's improper use of the graphic rating scale and provides a solution to correct it.

Lucy Never Gives Her Subordinates Either a 7 (Superior) or a 1