Marcia must evaluate an aggressive and obnoxious subordinate, Claude. In previous years, Claude has had satisfactory performance appraisals, but this year Claude's performance has slipped to "not meeting expectations." Marcia is concerned that giving Claude negative feedback will be unpleasant and perhaps cause conflict and loss of morale among co-workers. Which of the following statements provides the best advice for Marcia?
A)Have company security present when Marcia gives Claude his performance appraisal.
B)Fire Claude because "not meeting expectations" cannot be tolerated for even a short period.
C)Give Claude his true performance appraisal, and be well prepared with documentation to discuss the reasons for his appraisal.
D)Give Claude the same performance appraisal he had last year. He is obviously a dangerous person.

Question

Quizplus · Accepted Answer

It is important to provide honest feedback to employees during performance appraisals, even if it may be unpleasant. Claude's performance has slipped and it is important to provide him with feedback and discuss the reasons for his appraisal with documented evidence. Avoiding discussing Claude's poor performance may only lead to further decline in his performance, which may cause more conflict and loss of morale among co-workers. Therefore, giving a true performance appraisal is the best advice for Marcia. The choices A, B, and D are not appropriate or effective solutions to the issue.

Marcia Must Evaluate an Aggressive and Obnoxious Subordinate, Claude