People tend to produce what is measured and rewarded.

Name: People tend to produce what is measured and rewarded.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

This is known as the "Hawthorne Effect" which states that people's behavior and productivity is influenced by being observed and receiving rewards or recognition for their performance. Therefore, if a certain metric is measured and rewarded, people are likely to focus on improving that metric rather than other areas.

People Tend to Produce What Is Measured and Rewarded