Volunteering to form a company softball team would be an example of a(n)
A) normative citizenship behavior
B) continuance citizenship behavior
C) affective citizenship behavior
D) organizational citizenship behavior

Question

Quizplus · Accepted Answer

Organizational citizenship behavior (OCB) refers to voluntary actions that employees make which are not part of their contractual obligation but can contribute to the effective functioning of the organization. Volunteering to form a company softball team would be an example of such behavior as it helps promote team building among employees, increases engagement, and can boost morale.

Volunteering to Form a Company Softball Team Would Be an Example