Question 1

Which of the following would NOT be considered a formal or deliberately designed group in a work setting?
A)project team
B)council of department heads
C)executive committee
D)lunch hour table group

Accepted Answer

The lunch hour table group is not deliberately designed or formal, and is therefore not a typical example of a group in a work setting. The other options, project team, council of department heads, and executive committee, are all intentionally formed groups with specific roles and responsibilities within the organization.

Question 2

As a member of a quality circle, you frequently check with other members to make sure all are focused on the same problem and that everyone has opportunities to contribute. You are performing the group maintenance function of:
A)seeking consensus
B)testing ideas
C)gatekeeping communication
D)giving information

Accepted Answer

Gatekeeping communication involves ensuring that everyone in the group has an opportunity to contribute and that the discussion remains focused on the task at hand. Checking in with other members to ensure their focus and contribution falls under this category.

Question 3

Work team effectiveness in the new team environment requires attention by management to both:
A)training and work team process
B)team structure and work team training
C)team structure and team process
D)roles and leadership

Accepted Answer

Team effectiveness in the new team environment requires attention to both team structure and team process. Team structure includes factors such as team size, diversity, and roles, while team process includes communication, decision-making, and conflict resolution. Effective teams need to have a strong structure and clear processes in order to work together smoothly and achieve their goals. While training and leadership are also important factors in team effectiveness, they are subsets of the broader categories of team structure and team process.

Question 4

An effective team exhibits:
A)no weaknesses
B)shared leadership
C)intragroup conflict
D)formal, designated leadership

Accepted Answer

Shared leadership is crucial in an effective team as it ensures accountability and collaboration among team members. The presence of formal, designated leadership may not be necessary as long as the team is able to self-manage and work together towards achieving common goals. Intragroup conflict may hinder the team's progress and negatively impact productivity. A team with no weaknesses is unrealistic as every team has areas for improvement.

Question 5

Tension reduction activities are considered a:
A)maintenance function
B)leadership function
C)management function
D)conflict resolution function

Accepted Answer

Tension reduction activities are a maintenance function. This is because they help to maintain a positive and healthy work environment by reducing stress and improving relationships between team members. They are not necessarily related to leadership, management or conflict resolution, although these functions may also involve tension reduction activities.

Question 6

Which of the following statements best reflects the punctuated equilibrium model of group development?
A)teams experience relational conflicts at different times and in different contexts.
B)groups do not necessarily progress linearly from one stage to another in sequential steps or stages.
C)groups alternate between periods of inertia and progress toward goals with bursts of energy.
D)all of these.

Accepted Answer

The punctuated equilibrium model of group development suggests that groups experience periods of inertia followed by bursts of energy and progress towards goals. This model also acknowledges that groups may not progress linearly in sequential stages and that conflicts may arise at different times and in different contexts. Therefore, all of the options listed in the question best reflect this model.

Question 7

At what stage of group development does the leader need to adopt a coaching style due to team challenges?
A)forming
B)adjourning
C)norming
D)performing

Accepted Answer

The answer of At what stage of group development does...

Question 8

An important role in the performance of cross-functional teams is:
A)contributor
B)data generator
C)challenger
D)integrator

Accepted Answer

An integrator is an important role in the performance of cross-functional teams as they facilitate communication, collaboration, and coordination between team members with different expertise and backgrounds. Integrators ensure that the team is working towards a common goal and that everyone's contributions are aligned.

Question 9

Task functions relate to a group's efforts to complete an assignment. These functions include all of the following except:
A)seeking information
B)coordinating activities
C)testing ideas
D)consensus testing

Accepted Answer

Consensus testing is not a task function, it is a decision-making process used by groups to come to agreement on a particular issue or idea. The other options (seeking information, coordinating activities, and testing ideas) are all examples of task functions that help groups work towards completing their assignment or goal.

Question 10

Cooperative rewards in work teams will have the most effective impact on:
A)speed of performance
B)accuracy of performance
C)individual satisfaction
D)none of these

Accepted Answer

The answer of Cooperative rewards in work teams will have...

Question 11

All of the following are considered important work process issues except:
A)diversity
B)creativity
C)dissimilarity
D)role specification

Accepted Answer

The answer of All of the following are considered important...

Question 12

Dependence on guidance and direction is the defining characteristic in what stage of group development?
A)norming
B)forming
C)performing
D)adjourning

Accepted Answer

The forming stage is characterized by members getting to know each other, defining their roles, and dependence on guidance and direction from the leader.

Question 13

At what stage of group development is the leader's role primarily one of recognition of the group's achievements?
A)forming
B)norming
C)storming
D)performing

Accepted Answer

The leader's role becomes primarily one of recognition of the group's achievements during the performing stage of group development. At this stage, the group has established norms and is working effectively towards achieving its goals. The leader's focus shifts to acknowledging and celebrating the group's successes and supporting the group in its ongoing efforts.

Question 14

An emergent group is known as a/an:
A)formal group
B)assigned group
C)informal group
D)temporary group

Accepted Answer

An emergent group is an informal group that emerges naturally in an organization without any formal structure or assignment.

Question 15

Which of the following is NOT a maintenance function of a group?
A)harmonizing conflicts
B)elaborating concepts
C)following others' leads
D)setting standards

Accepted Answer

The answer of Which of the following is NOT a...

Question 16

The notion that groups alternate between periods of inertia and bursts of energy as they develop is most consistent with:
A)storming-norming stage
B)forming-storming stage
C)punctuated equilibrium
D)evolution-revolution in group development

Accepted Answer

The concept of groups alternating between periods of inertia and bursts of energy as they develop is most closely related to punctuated equilibrium theory, which suggests that groups experience extended periods of stability (inertia) followed by sudden bursts of change and adaptation (energy). The storming-norming and forming-storming stages both describe the initial stages of group development, whereas evolution-revolution is more focused on significant transformational changes over time.

Question 17

The set of authority and task relations among group members is known as:
A)control and sanctions
B)mutual acceptance
C)status structure
D)cohesiveness

Accepted Answer

The set of authority and task relations among group members is known as status structure. This refers to the formal and informal leadership roles, as well as the distribution of power within the group. Control and sanctions refer to the methods of enforcing rules and norms, mutual acceptance refers to the level of agreement and compatibility among group members, and cohesiveness pertains to the level of attraction and unity within the group.

Question 18

Which stage requires that team members feel they are a part of the team for further progression in group development to occur?
A)forming
B)storming
C)norming
D)performing

Accepted Answer

The answer of Which stage requires that team members feel...

Question 19

The development of group cohesiveness is negatively influenced by:
A)internal competition
B)prestige of the group
C)external pressure
D)group size when there are only five to eight members

Accepted Answer

Internal competition among group members can create conflicts and disrupt the group's cohesiveness, which is the degree to which members are attracted to and committed to the group. Cooperation, rather than competition, is more likely to enhance cohesiveness. Additionally, the other options do not necessarily have a negative impact on group cohesiveness. The group size, for instance, can increase cohesiveness when it is kept small, while external pressure can bring members together in the face of a common threat or challenge. The prestige of the group can foster a sense of identity and pride among members.

Question 20

The contributor role in a team is usually occupied by someone who:
A)is a good devil's advocate
B)is a collaborator
C)is a good facilitator, listener, and communicator
D)provides data and necessary information for problem solutions

Accepted Answer

Contributors in a team primarily focus on providing the necessary data and information that help in solving problems, distinguishing them from roles that might focus more on facilitation, communication, or collaboration.

Quiz 9: Work Teams and Groups

Which of the following would NOT be considered a formal or deliberately designed group in a work setting?

As a member of a quality circle, you frequently check with other members to make sure all are focused on the same problem and that everyone has opportunities to contribute. You are performing the group maintenance function of:

Work team effectiveness in the new team environment requires attention by management to both:

An effective team exhibits:

Tension reduction activities are considered a:

Which of the following statements best reflects the punctuated equilibrium model of group development?

At what stage of group development does the leader need to adopt a coaching style due to team challenges?

An important role in the performance of cross-functional teams is:

Task functions relate to a group's efforts to complete an assignment. These functions include all of the following except:

Cooperative rewards in work teams will have the most effective impact on:

All of the following are considered important work process issues except:

Dependence on guidance and direction is the defining characteristic in what stage of group development?

At what stage of group development is the leader's role primarily one of recognition of the group's achievements?

An emergent group is known as a/an:

Which of the following is NOT a maintenance function of a group?

The notion that groups alternate between periods of inertia and bursts of energy as they develop is most consistent with:

The set of authority and task relations among group members is known as:

Which stage requires that team members feel they are a part of the team for further progression in group development to occur?

The development of group cohesiveness is negatively influenced by:

The contributor role in a team is usually occupied by someone who: